Terms

TERMS AND CONDITIONS
(updated 10/17/2023)

  1. Introduction

    • Throughout this document, ‘We’ and ‘Our’ refers to Cammon Tutoring, its Staff and Contractors, ‘You’ and ‘Your’ refers to the client either reading this or receiving our services.
    • This agreement outlines the terms and conditions for the services provided to you by our company and for the use of this website


  2. Tutoring Sessions

    • All of our tutoring sessions are private 1-to-1 sessions, held either;
      1.  in the student's home,
      2.  at one of the listed Lone Star facilities or 
      3. online
    • Online Tutoring Sessions
      1. Students must have access to a computer and high-speed internet.
      2. If the student is not able to use both audio & video, the tutoring session will be end and need to be rescheduled. 
    • We accept no liability for any grievances that occur in a tutoring session. 

  3. Rescheduling 

    • We understand that from time to time you're going to have to change sessions with limited notice. You can reschedule any session within 24 hours before the start of the session.
    • A client will be forced to reschedule online sessions when the client lacks audio & video for online sessions. If the client fails to reschedule within 24 hours of the terminated session, the session will be forfeited and will not be eligible for any refund.
    • If you miss a session that has already been re-scheduled and confirmed, you will forfeit that session, and will not be eligible for any refund.

  4. Cancellations

    • You can cancel any session within 48 hours before the start of the session for a full refund.  
    • There are no refunds for any sessions cancelled in less than 48 hours. Please see Rescheduling
    • Excessive cancellations may result in termination of tutoring services
    • If your tutor misses a session that has been booked and confirmed, you will be eligible for a full refund of that session's fee

  5. Refund Policy

    • See Cancellations & Rescheduling

  6. Payment

    • All sessions are prepaid. No exceptions.
    • Cash is not an accepted payment method.

  7. Changes to Terms

    • We reserve the right to change these terms at any time. The current terms and conditions will always be displayed on this website. It is your responsibility to familiarize yourself with these terms.