Terms

TERMS AND CONDITIONS
(updated 09/17/2020)

  1. Introduction

    • Throughout this document, ‘We’ and ‘Our’ refers to Cammon Tutoring, its Staff and Contractors, ‘You’ and ‘Your’ refers to the client either reading this or receiving our services.
    • This agreement outlines the terms and conditions for the services provided to you by our company and for the use of this website


  2. Tutoring Sessions

    • All of our tutoring sessions are private 1-to-1 sessions, held either;
      1.  in the student's home,
      2.  at one of the listed Lone Star facilities or 
      3. online
    • Online Tutoring Sessions
      1. Students must have access to a computer and high-speed internet.
    • We accept no liability for any grievances that occur in a tutoring session. 
  3. Rescheduling 

    • We understand that from time to time you're going to have to change sessions with limited notice. You will have one (1) week from the date of request, to reschedule the session. If no suitable rescheduling is made within one (1) week of cancellation, you will forfeit the total of your session fee.
    • Once a session has been rescheduled and confirmed, the session cannot be rescheduled again.
    • If you miss a session that has already been re-scheduled and confirmed, you will forfeit that session, and will not be eligible for any refund.
  4. Cancellations

    • You can cancel any session within 48 hours before the start of the session for a full refund.  
    • There are no refunds for any sessions cancelled in less than 48 hours. Please see Rescheduling
    • Excessive cancellations may result in termination of tutoring services
    • If your tutor misses a session that has been booked and confirmed, you will be eligible for a full refund of that session's fee
  5. Refund Policy

    • See Cancellations & Rescheduling
  6. Payment

    • All sessions are prepaid. No exceptions.
    • Cash is not an accepted payment method.
  7. Changes to Terms

    • We reserve the right to change these terms at any time. The current terms and conditions will always be displayed on this website. It is your responsibility to familiarize yourself with these terms.